Clouds we Support

Bringing you certified experts to help you
implement, optimize, & maximize
the value of your Salesforce investment.

clouds

Salesforce has evolved to be a complex platform with dozens of products and licenses.

It is important to select a partnerwith the right expertise.

Financial Services Cloud

Financial Services Cloud

Salesforce FSC is purpose-built for banking, wealth management, and insurance to help financial institutions accelerate revenue growth, simplify customer onboarding, improve service innovation, and enable personalized financial engagement at scale through actionable customer data and insights. Key benefits focus on trusted customer relationships, productivity, cost reductions, loyalty improvements, and personalized financial experiences.

Sales Cloud

Sales Cloud

Sales Cloud equips sales teams with tools and intelligent, data-driven insights to grow revenue, prioritize activities, increase sales productivity, and accelerate deal closure rates by engaging customers in meaningful, relevant interactions informed by analysis of every sales interaction. Key benefits focus on customer journey visibility, predictive recommendations, and Einstein AI-powered automation that drives more transparent, efficient selling.

Service Cloud

Service Cloud

Service Cloud enables companies to engage with customers across channels, leverage intelligent workflows to automate processes, and deliver exceptional call center and field service support for consistent, personalized service. Key benefits focus on connecting all channels and data into a unified 360 customer view that empowers agents with the insights and efficiency to resolve issues quickly, drive customer satisfaction, retain and renew accounts, and generate new business growth.

Data Cloud

Data Cloud

Data Cloud brings together automation, analytics, AI, and real-time data integration to create a single unified customer view across systems and clouds to help companies identify, understand, and quickly act on insights from customer behavior shifts. Key benefits focus on empowering sales and service teams through scalable workflow automation, AI recommendations, accelerated development, and Slack collaboration, to boost productivity, personalization, engagement, speed, and security.

Experience Cloud

Experience Cloud

Experience Cloud empowers companies to efficiently build and deliver engaging digital experiences using pre-built, customizable apps and low-code web development tools deeply integrated with CRM data for smarter decisions. Key benefits focus on accelerated development of portals, forms, websites, and other digital touchpoints that connect teams and optimize customer engagement as well as business outcomes.

Marketing Cloud

Marketing Cloud

Marketing Cloud enables companies to build lasting customer relationships and drive business growth through unified customer profiles, AI-powered personalization across channels, and orchestrated engagement journeys with multichannel messaging. Key benefits focus on increased customer lifetime value, optimized relevancy, improved conversions, simplified coordination, and accelerated content production.

CRM Analytics

CRM Analytics

CRM Analytics unlocks hidden data insights directly within everyday workflows to help users predict outcomes and prescribe actions that accelerate growth through increased forecast accuracy, customer retention, identification of new opportunities, and marketing ROI. Key benefits focus on providing a 360-degree customer view and answering critical questions to drive smarter decisions and measurable business impact where teams already work.

Generative AI

Generative AI

Generative AI leverages algorithms trained on data to create new, realistic content like text, images, or audio when prompted, going beyond classification or prediction to demonstrate human-like creative output. Key benefits focus on streamlining business processes, improving customer satisfaction through conversational interactions, enabling large-scale data analysis, and accelerating innovation across products and experiences.

Slack

Slack

Bringing together Slack collaboration and Salesforce data surfaces insights for teams to share, discuss, and rapidly act on without changing contexts across apps, unlocking productivity; Elding’s own extensive use and expertise with Slack workflows and Salesforce ensures we empower customers to realize the full, combined potential of both platforms. Key benefits focus on seamless visibility, communication, and workflows to boost team effectiveness, visibility, and responsiveness.

See For Yourself : Book a Health Check

Is your Salesforce platform feeling a little sluggish? 

Maybe it’s time for a checkup!

Elding Digital’s Salesforce Health Check is the perfect way to diagnose any lurking issues before they become serious. We’ll thoroughly inspect your configuration, security, and performance to identify areas for technical improvement. On the business front, we’ll check under the hood for inefficient workflows, bloated processes, and bottlenecked adoption. We will also include areas where we see that you are underutilizing your Salesforce investment for potential quick-wins to boost ROI. 

At the end, you’ll receive a detailed report summarizing the health of your org and our recommendations for optimization.